Terms of Service
1. Contractual Relationship
By accessing or using the Services, you confirm your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. Kultros may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
Kultros may amend the Terms from time to time. Amendments will be effective upon Kultros’ posting of such updated Terms at this location or in the amended policies or supplemental terms on the applicable Service(s). Your continued access or use of the Services after such posting confirms your consent to be bound by the Terms, as amended.
2. Use of Service
The Services and all rights therein are and shall remain Kultros’ property or the property of Kultros’ licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner Kultros’ company names, logos, product and service names, trademarks or services marks or those of Kultros’ licensors.
You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by Kultros; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.
Third Party Services and Content.
3. Terms Specific to Chefs
When creating a menu through the Kultros Platform you must (i) provide complete and accurate information about your Service (description, cook time, calendar availability), (ii) and provide any other pertinent information requested by Kultros. You are responsible for keeping your menu information (including calendar availability) up-to-date at all times, and informing Kultros of any changes either via app, email, or website.
Kultros provides a 35% pre-payment for the first three meals a chef performs through the platform. Beginning with the fourth meal and beyond, there is no pre-payment but instead you will be paid in-full within 7 days of your meal taking place.
If a meal is subject to cancellation within 72 hours of when the meal is scheduled to take place, you are entitled to 35% of the price of the meal as a cancellation fee. Cancellation fees will be delivered within 7 days of the cancellation taking place.
When you accept or have pre-approved a booking request by a client, you are entering into a legally binding agreement with the client and are required to provide your chef Service(s) to the Guest as described in your order when the booking request is made.
You understand that use of the Services may result in charges to you for the services or goods you receive ("Charges"). Kultros will receive and/or enable your payment of the applicable Charges for services or goods obtained through your use of the Services. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by Kultros.
As between you and Kultros, Kultros reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in Kultros’ sole discretion.
In case of a cancellation, Kultros retains the right of charging a 38% ingredients cost fee plus a $5 cancellation fee deducted from the total price of the meal requested.
In certain cases, with respect to Third Party Providers, Charges you incur will be owed directly to Third Party Providers, and Kultros will collect payment of those charges from you, on the Third Party Provider’s behalf as their limited payment collection agent, and payment of the Charges shall be considered the same as payment made directly by you to the Third Party Provider. In such cases, you retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods, and Charges you incur will be owed to the Third Party Provider. Kultros will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good.